Privacy Policy

Last updated: September 15, 2025

Introduction

Unbane Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and use in connection with our mobile application and related services (collectively, the "App").

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collection and Use

Information We Collect

Personal Information:

  • Account registration data (username, email address, profile information)
  • User-generated content (posts, comments, messages, media uploads)
  • Communication data (customer support interactions, feedback)

Technical Information:

  • Device identifiers (device ID, advertising ID, IP address)
  • App usage analytics (features used, session duration, navigation patterns)
  • Performance data (crash logs, error reports, loading times)
  • Location data (if location services are enabled)

Automatically Collected Data:

  • Log files (access times, pages viewed, browser type)
  • Cookies and similar tracking technologies
  • Network connection information

How We Collect Data

We collect information through:

  • Direct user input during registration and app usage
  • Automatic collection via embedded analytics and tracking technologies
  • Third-party integrations and social media connections
  • Customer support interactions
  • App performance monitoring tools

How We Use Your Data

We use collected information to:

  • Provide, maintain, and improve our App services
  • Personalize user experience and content recommendations
  • Communicate with users about updates, support, and promotional content
  • Analyze usage patterns to enhance App functionality
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations and enforce our terms of service
  • Conduct research and development for new features

Third-Party Data Sharing and Protection

Third-Party Partners

We may share your data with the following categories of third parties:

Analytics Providers:

  • Google Analytics, Firebase Analytics
  • Usage statistics and performance monitoring services

Advertising Networks:

  • Targeted advertising partners
  • Ad measurement and attribution services

Service Providers:

  • Cloud hosting services (AWS, Google Cloud)
  • Customer support platforms
  • Payment processors
  • Email marketing services

Legal Affiliates:

  • Parent companies, subsidiaries, and related entities of Unbane Inc.

Third-Party Data Protection Commitment

We require all third-party partners to provide the same level of data protection as outlined in this Privacy Policy through:

  • Contractual agreements that mandate equivalent privacy safeguards
  • Data processing agreements that restrict use of your information to specified purposes only
  • Regular audits and compliance verification of third-party data handling practices
  • Immediate notification requirements for any data security incidents
  • Prohibition of further data sharing without explicit consent
  • Adherence to applicable data protection regulations (GDPR, CCPA, etc.)

All third parties must demonstrate their commitment to data protection through industry-standard certifications and security measures before any data sharing occurs.

Data Retention and Deletion Policies

Retention Periods

  • Account Data: Retained for the duration of your active account plus 30 days after account deletion
  • Usage Analytics: Aggregated and anonymized data retained for up to 24 months for service improvement
  • Communication Records: Customer support interactions retained for 3 years for quality assurance
  • Legal Compliance Data: Retained as required by applicable law or regulatory requirements
  • Marketing Data: Retained until you withdraw consent or for 2 years of inactivity

Automatic Deletion

  • Inactive accounts are automatically flagged for deletion after 2 years of no activity
  • Temporary files and cached data are regularly purged according to technical requirements
  • Log files are automatically deleted after 12 months unless required for security purposes

Data Anonymization

When possible, we anonymize personal data rather than delete it entirely to preserve valuable insights for service improvement while protecting individual privacy.

User Rights and Data Control

Revoking Consent

You can revoke consent and control your data through:

In-App Settings:

  • Account privacy controls
  • Data sharing preferences
  • Marketing communication opt-out
  • Location services toggle

Email Requests:

  • Send requests to privacy@unbane.com
  • Include your registered email address and specific request details

Account Dashboard:

  • Access your personal data summary
  • Download your data in portable format
  • Manage third-party app connections

Data Deletion Requests

Complete Account Deletion:

  • Request full account termination through app settings or email
  • All associated personal data will be deleted within 30 days
  • Some information may be retained in anonymized form for analytics

Selective Data Deletion:

  • Request deletion of specific data categories
  • Remove individual posts, comments, or uploaded content
  • Clear usage history and preferences

Verification Process:

  • Identity verification required for all deletion requests
  • Confirmation email sent before processing major changes
  • 7-day grace period for account deletion reversal

Response Timeline

  • Acknowledgment of requests within 48 hours
  • Completion of data deletion within 30 days
  • Confirmation notification upon request fulfillment

Data Security

We implement industry-standard security measures including encryption, secure data transmission, regular security audits, and access controls to protect your information from unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. Your continued use of the App after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

For questions about this Privacy Policy or our data practices, please contact us:

Unbane Inc.

Email: privacy@unbane.com